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Managed Services

Implement best business practices throughout your digitalization project.

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BPO (Business Process Outsourcing) / Managed Services context

Organizational models that utilize operational models such as CSP (Shared Service Center) or BPO (Business Process Outsourcing) have become a strategic choice in the transformation of business functions.

Outsourcing activities have long been seen as a way to reduce operational management costs.

Today, in a world that demands increasing expertise, outsourcing has become a means to access increasingly specialized know-how, as well as state-of-the-art technologies and information systems.

Our teams operate within the framework of delegated management of our clients’ processes and functions, with the following objectives:

To avoid IT investments.
To variableize the operational costs of administrative process handling.
To reduce delays and improve service levels.
To reduce the complexity of clients’ organizations and help prepare for business growth.
To develop internal skills through co-design and/or co-processing of processes.

Our specialized teams can be called upon by our clients to delegate process handling across a wide range of operational processes in transportation, customs, and international trade.

Our portfolio of Managed Services covers a wide range of business processes

Export Control

ECCN Classification
Identifying License Types
License management
Operational flow management (Greenlight)
Management of the screening of partners and ultimate beneficiaries (UBO)
Management of transactional screening and economic sanctions
Management of the validation of the conformity of new logistics flows
Administration and training of key users

Customs

Management of customs classifications
Management of origins (preferential, non-preferential)
Management of customs brokers
Management of export tax risk (clearance of ECS)
Management of special plans
Management of Trade Master Data
Dashboard, KPIs and customs duties reporting
Administration and training of key users
Support and preparation for customs audits

Execution of deliveries and transport

Transport planning and optimization
Issuance of transport orders
Reservation of means of transport
Follow-up of the execution of deliveries and transport
Management of complaints and disputes
Activity reporting

Sourcing and transport purchase

Construction of transport plans
Management of transport tariffs and calls for tenders
Listing of new carriers
Invoicing control and variance management
Transport contract management
Transport performance monitoring

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