Type choices :
Strictly necessary cookies

These cookies are essential to provide you with services available through our website and to enable you to use certain features of our website. Without these cookies, we cannot provide you certain services on our website.

Functionality cookies

These cookies are used to provide you with a more personalized experience on our website and to remember choices you make when you use our website. For example, we may use functionality cookies to remember your language preferences or remember your login details.

Tracking cookies

These cookies are used to collect information to analyze the traffic to our website and how visitors are using our website. For example, these cookies may track things such as how long you spend on the website or the pages you visit which helps us to understand how we can improve our website site for you. The information collected through these tracking and performance cookies do not identify any individual visitor.

Targeting cookies

These cookies are used to show advertising that is likely to be of interest to you based on your browsing habits. These cookies, as served by our content and/or advertising providers, may combine information they collected from our website with other information they have independently collected relating to your web browser's activities across their network of websites. If you choose to remove or disable these targeting or advertising cookies, you will still see adverts but they may not be relevant to you.

Discover our professional services

Customer & Business Support

Implement best business practices throughout your digitalization project.

They trust us

Customer & Business Support

Keep your systems running smoothly with access to highly-trained support teams and quick response times. Whether your team needs a functional, technical, or business support you can find the right level of support for you. 

Multilingual Support

Delivering amazing service to customers around the world covering English, French and Spanish

Service-Level Agreement Driven

Ensuring exceptional service, lightning-fast response times, and unwavering commitment to your success.

Operating Hours

We can guarantee global support 24/7. Our team is dedicated to resolving issues, optimizing features, and supporting you whenever you need it.

Responsive team

Request acknowledgment under one hour.

Uptime

Uptime guarantee 99.96%, keeping your business running smoothly around the clock.

Client proximity

Emphasizing the proximity to clients through regular review meetings.

Incident Management

When it comes to keeping your business operations running smoothly, we've got you covered.

Our skilled and dedicated incident management team is always on standby, ready to tackle any disruptions head-on. Whether it's a sudden system glitch, a software incident, or a security concern, we act swiftly to diagnose and rectify the issues, ensuring minimal downtime and maximum customer satisfaction. 

Support Management

Our dedicated support team is always one step ahead, providing lightning-fast responses to all your concerns.

Your questions are our passion, and we take pride in unraveling complexities with clarity and ease. But that's not all! Our knowledge base will help your users with self-help resources. We believe in empowering our users to harness the full potential of our platform.

Change Management

We thrive on understanding your business inside out and embracing the ever-evolving needs of our valued clients.

We take the time to comprehend your unique challenges and goals, ensuring that every transformation we undertake is tailored to maximize your success. From anticipating market shifts to embracing the latest technologies, we're your partners in progress. With our proactive approach and commitment to continuous improvement, rest assured that your business will stay ahead of the curve. 

Our absolute commitment is centered around providing expert services that ensure your operations run smoothly and continually enhance your return on investment.

Easily keep track on your incidents, support and change requests through our dedicated ticketing portal and centralize your communication on one platform.

These articles may interest you