As a Supply Chain manager, you are the last link in the chain before the end customer and therefore the guarantor of a successful experience. For this, you must put in place systems that contribute to satisfaction and loyalty. If in BtoC customers benefit from very detailed order tracking and a delivery horizon, this is not always the case in BtoB exchanges.

In 2021, C&A Serbia was the victim of major customs fraud involving 300 imports. As recently as the following September, Toyota was ultimately sentenced by the Supreme Court of Thailand to a very large fine for importing components not subject to a reduced tariff. These two events show that international trade and customs classification are of paramount importance to stay in good standing and work more calmly with foreign countries. Here's how to prevent this from happening to you.

The climate emergency is now forcing Supply Chain departments to focus on reducing their carbon footprint and to be part of their company's CSR approach. Is there an effective Green Supply Management that is not green washing? How can the implementation of a TMS solution bring concrete advantages in this area? Let’s try to see it more clearly and above all greener.